Last updated: 25/11/2025

Welcome to CHILTON! This Privacy Policy explains how we handle your personal information when you visit or buy something from our site.

1. Who We Are

• Data Controller/Owner: CHILTON
• Contact us: hello@chilton.shop
• Phone: +1(201) 266-6751
• Address: 131 Dean Dr, Tenafly, NJ 07670, USA

Use the contact info above if you have privacy or data questions (like wanting to see, fix, or delete your data, or if you have a complaint).

2. What Data We Collect

a) Data You Give Us:

• Your full name
• Your email
• Your phone number (if you give it)
• Your billing and shipping addresses
• Payment info (like transaction proofs, but we don't keep credit card numbers)
• Account login info (username, password) if you make an account
• Info you send in contact forms or support requests

b) Data We Get Automatically When You Browse:

• Your IP address and info about your device and browser
• Your browser type, operating system, and device type
• Which pages you visit, what you click on, how long you stay, and how you move around the site
• Cookies, tracking stuff, and analytics data

c) Data from Other Sources:

• Payment details from payment companies (like if a payment went through)
• Tech data from our hosting, analytics, or site platform
• Data from sales platforms or services we use

3. How We Use Your Data

We use your data to:

• Process and ship your orders
• Make and manage your account
• Send order confirmations and updates
• Help you with customer support
• Make our site and services better (through analytics and studying how people use them)
• Spot and stop fraud or misuse
• Send you marketing stuff (like newsletters and deals) – but only if you said it’s okay

4. Cookies

We use cookies to:

• Make sure the website works right (like your cart, checkout, and settings)
• Remember your settings (like language and region)
• Check how the website's doing and how people use it so we can make things better

Control cookies in your browser settings. Turning off some cookies might make some features not work right (like checkout or login).

5. How We Share Your Data

We only share your data with others when it’s needed to run the store, like:

• Payment companies (to process payments)
• Shipping companies (to deliver your stuff)
• Hosting and site service companies (to keep the website running)
• Marketing or analytics partners (only if you said it’s okay)
• The law or legal authorities (if they require it)

We don’t sell or rent your data to others for their marketing or anything else.

6. Data Security

• We use security steps to protect your data (secure servers, encryption, payment gateways, access control, etc.).
• Keep your account password safe.
• We keep your data only as long as needed for what we collected it for (like processing orders, helping customers, or following the law).
• After that, we delete or hide the data, unless the law says we must keep it longer.

7. International Data

If we send your data to another country, we’ll make sure it’s protected with security like contract clauses.

8. Your Rights

Depending on where you live, you might have these rights:

• See your data – ask for a copy of the data we have about you
• Fix your data – ask us to fix wrong or incomplete data
• Delete your data – ask us to delete your data when we don’t need it or you take back your consent
• Object – say no to some things (like marketing)
• Move your data – get your data in a format you can use somewhere else
• Take back consent – at any time for anything you agreed to (like marketing emails)

To use these rights, contact us using the info above. We’ll respond soon.

9. Policy Changes

We might change this Privacy Policy now and then (like when we change our practices, add services, or the law changes). The newest version will be on our site with the updated date.

If we make big changes that affect your rights, we’ll tell you on the website or by email (if you agreed to get emails).

10. Agreement

By using our site, you agree that you’ve read and accepted this Privacy Policy.

If you don’t agree with this Privacy Policy, don’t use the site or give us your data.

11.Contact Information

If you have any questions, suggestions, or comments, do not hesitate to contact us via:

Company Name: CHILTON

Email: hello@chilton.shop

Phone: +1(201) 266-6751

Address: 131 Dean Dr, Tenafly, NJ 07670, USA

Support hours that we normally keep are: Monday-Friday, 9:00 AM – 5:00 PM EST. Our response time is between 1 and 2 working days.